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About the Company IndiaMart
IndiaMART is the country’s largest online B2B marketplace, bringing buyers and sellers together. With a 60 percent market share in India’s online B2B classified area, the channel focuses on offering a platform to SMEs, Large Enterprises, and individuals. The objective of the company, which was founded in 1999, is to “make conducting business easier.”
Perks and Benefits Offered by Indiamart Intermesh
|Role/Position||Back Office – Other (Tele Associate)|
|Functional Area||Customer Success, Service & Operations|
|Role Category||Back Office|
|Employment Type||Part-Time Job Opportunity, Freelance/Homebased/Work From Home Job|
Roles & Responsibilities for Tele Associate
- Examine the profiles of the designated sellers.
- Call the sellers to get business information and update the seller’s catalog.
- Check the information in the profile that has already been updated.
- Answer sellers’ questions and educate clients about the benefits of this free service for their business.
- Based on the dialogue with the respective sellers, dispose of the instances with appropriate reason codes.
- Set up follow-up calls based on the sellers’ preferences.
- Adhere to standards and procedures to ensure high-quality results.
- Achieve daily, weekly, and monthly business goals
- Work for 3 to 4 hours per day.
- English and Hindi are both languages that I am fluent in (both are mandatory)
- Work From Home
- Work on your own schedule
- Weekly Payout
- Additional incentives for quality and output of your service
- Voice-based calling process and data entry
- NOT a sales program
What do you all need?
- Computer with Internet
- Android Phone
- Comfortable with Hindi and English (Both are mandatory)
- Regional Language is considered as an Advantage
Education Qualifications or Eligibility Criteria
Applicants must be Graduate, Undergraduate, or Post Graduate in any domain, branch, course are eligible to apply for this job opportunity.
- Communication Skills
- Listening Skills
- Customer Service
- Customer Support
- Voice Process
- Data Entry
- Voice Support
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